What is IT? explores the people behind the technology through engaging, personal stories that reveal the human side of technology professionals. Each episode highlights surprising, real-world stories about the people behind the systems, innovations, and infrastructure that power our digital lives. These conversations show IT as more than technical work. They uncover the purpose, creativity, and resilience that define the people who keep technology running and advancing. Our audience includes IT leaders, practitioners, and business professionals who rely on IT for their success. The tone is authentic, conversational, and grounded in shared experience rather than hype or jargon. At its core, What is IT? is about people. Because IT isn’t just about fixing what’s broken—it’s about building, protecting, and improving the world through technology.
Episodes
The What Is I.T.? Podcast
December 18, 2025
Technology powers our world — but people power technology. What is IT? explores the human side of IT through honest, engaging conversations with the people who build, protect, and improve the systems we all depend on.
IT: The Great Identity Crisis
December 3, 2025
For decades, IT has been the most misunderstood department in business. Is it the team that fixes your laptop? The group that blocks your favorite websites? The mysterious people who vanish into that closet full of blinking lights?In this premiere episode of What is IT?, host Douglas Wood sits down with two IT veterans — Susan Harwood and Kevin Hollister — to take on technology’s biggest branding problem: nobody really knows what IT does, or why it matters as much as it does.Together, they explore why IT still struggles to define itself, how that misunderstanding holds organizations back, and what it really means to work in a profession that powers everything but rarely gets the spotlight. From the boardroom to the help desk, they share real stories, sharp insights, and a few laughs about what happens when technology meets humanity.If you’ve ever rolled your eyes at an IT acronym, waited too long for a password reset, or wondered why “the IT guy” is always a little too calm during a crisis, this episode’s for you.Because IT isn’t just about fixing what’s broken—it’s about building the digital backbone of modern life.